Privacy Policy

iNet Website Privacy Policy

 

Version: 1.0
Effective Date: 06 July 2026
Last Updated: 06 July 2026

About iNet

iNet is a Saudi company specializing in Information and Communication Technology (ICT), Managed Services, Hosting Services, Cybersecurity Solutions, and Data Center Services for both public and private sector organizations.

You can contact us through the Contact Us form available on our website or using the contact details provided below.

Contact Information

  • Department: Customer Service / Technical Support
  • Address: Riyadh, Kingdom of Saudi Arabia
  • Telephone: 920004638
  • Email: marketing@inet.sa
  • Commercial Registration: 1010160495
  • Website:  https://www.inet.sa/

What Personal Data Do We Collect?

We collect only the personal information voluntarily provided by you through the Contact Us form on our website, including:

  • Full Name
  • Email Address
  • Phone Number
  • Company / Organization
  • Message Subject
  • Message Content

How Do We Collect Your Personal Data and Why?

Your personal data is collected directly from you when you complete and submit the Contact Us form on our website.

The collected information is used for the following purposes:

  • Responding to your inquiries and requests.
  • Contacting you regarding your inquiry.
  • Providing technical or commercial support.
  • Following up on your requests and improving our customer service.

iNet does not collect personal data indirectly from other sources through its website.

How Do We Use Your Personal Data?

Your personal data is used to:

  • Respond to your inquiries.
  • Communicate with you regarding your request.
  • Provide the requested support or information.
  • Improve the quality of our customer communication and services.

How Do We Disclose Your Personal Data?

iNet does not sell, rent, or disclose your personal data to third parties for marketing purposes.

Your personal data may only be disclosed where required by applicable laws, regulations, or to competent government authorities.

Legal Basis for Processing Your Personal Data

In accordance with the Personal Data Protection Law (PDPL), iNet processes your personal data based on one or more of the following legal bases:

  • Your explicit consent when submitting the Contact Us form.
  • Legitimate interests to respond to your inquiries and requests.
  • Compliance with applicable legal and regulatory obligations where required.

How Do We Store Your Personal Data?

Your personal data is securely stored within iNet’s information systems or with authorized service providers implementing appropriate security measures.

Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Once the retention period expires, the data will be securely deleted or destroyed in a manner that prevents unauthorized access or recovery.

iNet implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction.

 Your Rights Regarding Your Personal Data

Under the Saudi Personal Data Protection Law (PDPL), you have the following rights, subject to the applicable legal and regulatory requirements:

  • Right to be informed.
  • Right to request access to your personal data.
  • Right to request a copy of your personal data, where technically feasible.
  • Right to request the correction of inaccurate, incomplete, or outdated personal data.
  • Right to request the deletion of your personal data, where applicable and where there is no legal basis requiring its retention.
  • Right to withdraw your consent where the processing is based on your consent, unless another legal basis applies.

To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.

Privacy and Personal Data Contact

  • Department: Information & Cyber Security Department
  • Address: Riyadh, Kingdom of Saudi Arabia
  • Telephone: +966112888130
  • Email: ics@inet.sa
  • Website:  https://www.inet.sa/

How to Submit a Complaint

If you have any concerns regarding the processing of your personal data or believe that your rights under the Personal Data Protection Law (PDPL) have been violated, you may submit a complaint using the contact details provided above.

If you are not satisfied with our response, or if no response is received within 20 Working days, you may submit a complaint to the Saudi Data and Artificial Intelligence Authority (SDAIA) through its official channels.